As COVID raged, I realized that I had capped out my capacity to take on any more clients without adding to my team. It was terrifying to think about adding that expense and responsibility though, and I vacillated for a while before I finally took the leap. Having managed payroll for several clients for a few years, I knew the basics and how to best manage it, but it was still stressful to start the process and it's still stressful sometimes. Through conversations with clients and other small business owners, I know that being a boss and a manager can be a challenging and consuming part of your job.

Yesterday, we received a voicemail from a young man, who is the son of a client. His message let us know that his father had passed away unexpectedly the week before. He needed help navigating closing down his dad’s business and making sure he didn’t miss anything. This client is someone that we have loved working with and supporting him as he grew his business and built something for his family and himself. He was an incredibly kind man with a great sense of humor and an honesty and realness that made us proud to be a part of his team. Needless to say, we are going to miss him, both as a client and as a friend.